BlogWhat to do if Your Package is Stolen

What to do if Your Package is Stolen

In the age of online shopping, the convenience of having packages delivered to our doorstep comes with the risk of theft. Package theft, also known as porch piracy, has become a growing concern for many. One effective solution to protect your deliveries is investing in a locking mailbox. In this blog, we'll explore the steps you can take if your package is stolen and the advantages of using locking mailboxes.

1. Report the Theft to the Authorities

If you discover that your package has been stolen, the first step is to report the incident to your local law enforcement agency. Provide them with as much detail as possible, including the tracking number of the package, the date and time of delivery, and any security camera footage you may have. While the chances of recovering the stolen package may be slim, reporting the theft is essential for statistical purposes and to alert law enforcement about local theft trends.

2. Notify the Delivery Company

Contact the delivery company as soon as you realize your package is missing. Most major carriers have dedicated customer service lines and online portals for reporting stolen packages. Be prepared to provide them with the tracking number and any other relevant information. In some cases, the delivery company may conduct an internal investigation to determine the circumstances surrounding the theft.

3. Check with Neighbors and Security Cameras

Reach out to your neighbors to see if they witnessed anything unusual or if your package was mistakenly delivered to their address. Additionally, if you have security cameras installed around your property, review the footage to identify any suspicious activity. This information can be valuable to law enforcement and the delivery company in their investigations.

4. File a Claim with the Retailer

If your package was purchased from an online retailer, contact their customer service to report the theft. Many retailers have policies in place to assist customers in cases of stolen packages. They may offer a refund, replacement, or store credit. It's crucial to act promptly, as some retailers have specific time frames for reporting such incidents.

5. Install a Locking Mailbox

Prevention is key when it comes to package theft. Investing in a locking mailbox is a proactive step to safeguard your deliveries. These mailboxes are equipped with secure locks that can only be accessed by the homeowner or an authorized person. They provide a secure compartment for packages, ensuring that they are protected from theft and the elements.

6. The Benefits of Locking Mailboxes

Locking mailboxes offer several advantages beyond protecting your packages from theft:

  • Enhanced Security: Locking mailboxes act as a deterrent to thieves, reducing the likelihood of package theft. The added layer of security helps create a barrier against unauthorized access to your mail and deliveries.
  • Weather Resistance: In addition to security, locking mailboxes provide protection against harsh weather conditions. Rain, snow, and extreme temperatures can damage packages left in unprotected areas. A locking mailbox shields your deliveries from the elements, preserving their integrity.
  • Convenience for Homeowners: Locking mailboxes provide a secure and convenient location for all your mail and packages. You won't have to worry about scheduling deliveries around your availability or rushing home to retrieve packages before they are stolen.
  • Customization Options: Locking mailboxes come in various designs and styles, allowing homeowners to choose one that complements the aesthetics of their property. Whether you prefer a wall-mounted mailbox or a freestanding one, there are options to suit every taste.
  • Peace of Mind: Perhaps most importantly, investing in a locking mailbox offers peace of mind. Knowing that your packages are secure and protected gives you the confidence to continue enjoying the convenience of online shopping without the constant worry of theft.

7. Tips for Choosing a Locking Mailbox

When selecting a locking mailbox, consider the following factors:

  • Size: Choose a mailbox that can accommodate the size of packages you typically receive. Some locking mailboxes come with larger compartments specifically designed for packages.
  • Durability: Look for mailboxes made from durable materials that can withstand various weather conditions. A sturdy construction ensures that your mailbox will last for years to come.
  • Locking Mechanism: Different locking mailboxes use various locking mechanisms, such as combination locks, key locks, or electronic locks. Choose one that suits your preferences and provides the level of security you desire.
  • Installation: Consider whether you prefer a wall-mounted or freestanding locking mailbox. Ensure that the installation process is manageable and compatible with your property.


While package theft is an unfortunate reality in the modern world, there are steps you can take to mitigate the risks. Reporting the theft promptly, notifying the delivery company and retailer, and exploring preventive measures like locking mailboxes can help protect your packages and provide peace of mind. By investing in the security of your deliveries, you can continue to enjoy the convenience of online shopping without the fear of porch piracy.

Working With U.S. Post Company

Don't let package theft dampen the joy of online shopping. At U.S. Post Company, we understand the importance of secure deliveries, and that's why we offer top-notch locking mailboxes to safeguard your packages. Take a proactive step towards a worry-free online shopping experience by exploring our range of locking mailboxes, designed to enhance security, weather resistance, and overall convenience. Your peace of mind is our priority. Visit our website or contact us today to find the perfect locking mailbox for your home!

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