Playing your favourite game by using a PS4 controller is amazing. However, there are some issues you can face as well. If you are reading this article, you might have experienced something while using the PS4 controller.
You are not alone. Many users face the same issue with the PS4 Controller. One moment it’s working super fine while the next moment it’s completely dead. If you have faced this problem, your controller isn’t working properly.
However, there are some easy ways to fix this issue. Either you have to contact an expert or you can fix this problem yourself. After doing our research, we found some excellent ways to fix PS4 Controllers that won’t turn on. Keep reading the article as we explain everything.
About PS4 Controller
The PS4 controller is one of the most popular products launched by PlayStation. This controller is compatible with PlayStation 4 as you can take control of your favorite games by using this device.
The best part is this device is available in different colors including black, blue, red, and white. Plus, the advanced features are the key reason why most people prefer this controller. Let’s find out about these features in the following list:
Light Bar: One of the best features of this device is the integrated light bar. The best thing is this light bar glows with various colors depending on your in-game action.
USB Battery Charging: This device provides USB battery charging. So, you can charge the controller from your PS4 USB port. It will give you a hassle-free gaming experience while you play your favorite game.
Stereo Headset Jack: Have a next-level gaming experience with the 3.5 mm stereo headset jack. Connect it with your headphones to listen to your favorite game in private.
Motion Sensors: The PS4 controller has a built-in accelerometer and gyroscope that can detect motion while you play the game. This feature is excellent and gives you an ultimate gaming experience.
Built-in Speaker: If you don’t want to use headphones, there’s a built-in speaker as well. Hear every sound detail and sound effect with this speaker. This amazing speaker is quite advanced compared to other controllers.
Refined Analogue Sticks and Triggers: You are getting refined analogue sticks and triggers to improve your in-game experience. Get a good grip while playing your favorite games.
Why is the PS4 Controller Not Working?
There are some common reasons why your PS4 controller is not working or turning on. When you identify the reason, it will be easier to fix the problem. In the following section, let’s find out about the common reasons for your PS4 controller not working:
- The controller is paired with a new device, it can be a different PC or PS4.
- Either the controller is too far from your PlayStation system or it’s not connected with Bluetooth.
- The controller’s battery is completely dead.
- The micro USB is damaged or disconnected.
- An issue can occur if your PlayStation’s power-saving setting is malfunctioned.
- Another common reason is when your PS4 controller’s buttons are broken or malfunctioned.
How to Fix PS4 Controller Issue
Now, you have an idea about the common reasons this device does not work. If you have figured out the reason behind the issue, you have to follow some steps to fix it. Well, each problem has a different solution. In the following section, we will share our best fixing solutions. Let’s find out:
1. PS4 Controller is Connected But Not Working
Many people face this issue when the controller is connected but not working properly. In this case, you have to follow some easy steps to fix this issue. It can be a software update. Keep reading as we explain these steps below:
Step 1: First, go to the ‘Settings’ and click on the ‘System Software Update’
Step 2: Here, you have to scroll down and select the ‘Update Now’ option
Step 3: Once you are done with this step, keep selecting the ‘Next’ option on the update acceptance screen.
Step 4: After completing it, select the ‘Accept’ option to start the update. Wait for some moments until the update is completed.
2. Check If There’s a Charging Issue
As we noted before, charging issues are pretty common. Most of the time the PS4 controller stops working if it’s not fully charged. Make sure you check if the controller isn’t completely charged. If not, make sure you charge the controller for at least 30 minutes. On the other hand, you have to choose the original charging accessories like a chargeable USB cable. When you use a non-chargeable USB cable, you can face issues.
3. Reset The Controller
If any soft method isn’t working, you have to try out the hard method. Yes, you have to reset the controller in this case. Once you follow this process, the controller will revert to its default factory settings. However, you are not going to lose your game data here. Let’s find out what you have to do:
Step 1: First, turn on PlayStation 4. Make sure the system is disconnected from the internet.
Step 2: Now, unplug your controller and flip it over.
Step 3: Once the device is upside down, locate the ‘Reset’ button. You can find the button inside the small hole near the L2 button. Here, you have to use a pin or paper clip to press and hold it for 5 seconds.
Step 4: Now, release the reset button. Here, you have to wait for a few seconds.
Step 5: After doing that, you have to plug in the controller by using a USB cable.
Step 6: Lastly, press the ‘PS’ button and the device turns blue. Log on to your PS4 and enjoy gaming.
4. Test The Controller on a Different Device
Besides the hard method, you can also use some tricks to solve this issue. You see, it’s quite hard to find the exact reason why the controller isn’t working, especially when you are using a new device. In this case, you can test the controller on a different device.
If it’s working perfectly on a different device, there’s trouble on your PlayStation 4. In this case, check the wires and the connectivity of your PS4. If not working, contact an expert or the support team.
5. Replace The Battery
Sometimes, the battery is the key reason why the PS4 controller isn’t working. It happens when the device is out of warranty. In this case, replacing the battery is the best solution. Contact an expert who can replace the PS4 controller battery. However, you can also do it by yourself. In this case, watch some tutorial videos online.
6. Replace The Controller
Besides the battery, the controller can be the prime reason as well. In this case, you have to check the warranty. If the controller is totally damaged, it’s time to get a new one. However, you have to try out all methods before replacing the controller.
7. Contact PS4 Support Team
When the above-mentioned methods aren’t working at all, you can make a last try before replacing the controller. In this case, the PS4 support team can be a big help. The support team is available 24×7. Either you can mail the team or visit the official website to watch some videos and read FAQs. However, you can enable free repair or replacement when the warranty period isn’t over.
Conclusion
You see, it’s quite easy to fix the ‘PS4 controller won’t turn on’ issue unless the device is completely damaged. If any solution isn’t working, you have to either replace the controller or contact the support team for expert guidance. For more information regarding this topic, visit the official site or reach out to the support team.
FAQs
Q: How do I reset an unresponsive PS4 controller?
If your PS4 controller is unresponsive, locate the small reset button near the L2 button. Here, you have to press and hold the butter for a few seconds to complete the process.
Q: Why is my PS4 controller light on but not working?
If your controller’s light is on but it’s not working, it can be a connection issue. In this case, you have to reset the device by pressing the reset button for a few seconds.
Q: What are the top features of the PS4 controller?
There are so many amazing features of this gaming device including a built-in speaker, monitor sensing, USB battery charging, and more.
Q: How to contact the PS4 support team?
If there’s a problem, you can contact the support team of PS4 by writing an email. However, you can also visit the official website and check some videos to fix an issue.
Q: Can the PS4 controller be repaired?
Yes, of course, the PS4 controller can be repaired. If the device is under warranty, contact the Sony support team for a free repair or replacement. Or, you can also contact an expert to repair this device.
Sharon Howe is a creative person with diverse talents. She writes engaging articles for WonderWorldSpace.com, where she works as a content writer. Writing allows Sharon to inform and captivate readers. Additionally, Sharon pursues music as a hobby, which allows her to showcase her artistic abilities in another creative area.